Shipping Policy

Shipping Information – Cleo & Ford

At Cleo & Ford, we aim to deliver every order smoothly, efficiently, and without unnecessary delays — no matter where you are in the world. Below you’ll find all relevant information about processing times, delivery, and how to place your order.

Order Processing

Orders are processed within 1–3 business days, with most orders shipping within 24 hours on weekdays.
Orders placed on Friday evenings, weekends or public holidays may take slightly longer to dispatch.

Delivery Times

Once processed, your order will be shipped with tracked delivery.
Estimated shipping times:

Australia & New Zealand: 7–12 business days
United States & Canada: 8–14 business days
Europe: 8–15 business days
Rest of World: 10–20 business days

Please note: Delivery times may vary depending on local customs and external conditions.

How to Place an Order

Choose your item and click “Add to Cart”
Review your selection and proceed to checkout
Enter your shipping details and continue
Complete your payment securely with one of our trusted options

We accept:

Visa / Mastercard / AMEX
PayPal
Apple Pay
Google Pay
Local payment methods (where available)

Shipping Costs

We offer free worldwide shipping on all orders.
There are no minimum order amounts, no handling fees, and no hidden costs — ever.

Shipping & Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number.
We consolidate shipments where possible to ensure efficiency and reduce environmental impact.

Important Note

In some cases, delays may occur due to customs checks, weather, or supply chain disruptions. We’ll keep you informed if anything changes and are always here to help.

For any questions, feel free to contact us at support@cleoandford.com — our team is happy to assist you.