PRIVACY POLICY


PRIVACY POLICY Last updated: April 20, 2025

At Cleo & Ford ("we", "us", "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from cleoandford.com (the "Site").

INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR INFORMATION We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders
  • Screen orders for potential risk or fraud
  • Send you marketing communications (if you have opted in)
  • Improve and optimise our website

SHARING YOUR INFORMATION We share your personal information with third parties to help us provide our services, including Shopify (our e-commerce platform), payment processors (Shopify Payments, PayPal), shipping and fulfilment partners, and marketing tools (Meta, TikTok). We do not sell your personal information to third parties.

COOKIES We use cookies to help us remember your preferences, understand how you use our site, and improve your experience. You can control cookie settings through your browser.

YOUR RIGHTS (CANADIAN RESIDENTS) Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@cleoandford.com.

DATA RETENTION We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

CONTACT US For privacy-related questions, contact us at support@cleoandford.com